"Your efforts in assisting us to prepare the case were invaluable in helping us reach a favorable outcome for our client."

Health/Hospital Administration, Health Insurance &
Health Plan Expert and Consultant

Over the past 30 years Dr. Heller has served as a hospital and managed care senior executive and has developed and directed various types of hospital and non-hospital based joint ventures with physicians. He was most recently President of the Mercy Hospital System, Toledo, Ohio, Physician Hospital Organization. He currently maintains a national consulting and expert witness practice in health insurance and managed care; hospital / physician credentialing and management and hospital administration. He has testified in numerous depositions, hearings, arbitrations and civil proceedings.

Areas of Expertise:

  • Standards of Care
  • Health Insurance
  • Health Insurer-Provider Relations
  • Managed Healthcare (HMO, PPO)
  • TPA (Third Party Administrator)
  • National Accreditation Guidelines
  • Medicare / Medicaid
  • Medicare Advantage
  • Physician / Hospital Joint Ventures (PHO's)
  • Industry Standards Adherence
  • Utilization Review
  • Provider Credentialing and Contracting
  • Provider and Member Communications
  • Patient Benefits Determination and Grievance and Appeal Procedures, including External Review
  • Financial Reimbursement Models
  • Compensation and Capitation
  • Due Process Requirements
  • Case Management
  • Bad Faith Claims


    Services:

  • Analysis and Evaluation of Administrative Events
  • Research of Relevant Literature
  • Interpretation of Provider and Member Contracts
  • Developing Deposition Strategy and Questions
  • Preparation of a Defensible Report
  • Articulation of Complex Matters
  • Expert Witness Testimony